While Pharma companies are playing their cards on AI in drug discovery and vaccines development, due to obvious reasons, payers and PBMs are leveraging AI/ML to innovate in multiple areas of their businesses for example, leveraging AI to improve customer engagements, formulate better plan configurations, to predict plan performance, or to identify fraudulent claims.

Providers on the other hand are looking at number of use cases that can reduce the load on the ecosystem by simplifying the life of patients, doctors, nurses and healthcare administrator and will drive informed decision making.

For example, predicting the hospitalization need, cost of hospitalization, diagnosis rate, duration of treatment, disease severity, time required on therapy are some of the data that are leveraged to support informed decision making.  

With the onset of precision medicine, companies like Microsoft leverages their AI platforms to enable an entirely new level of personalized treatment by looking at data, that makes us unique, from our genetics to our lifestyle.